Peppermill Resort Spa

Reno, Nevada

2707 S. Virginia Street
Reno, Nevada 89502
United States
At A Glance
Opened 1971
Renovated 2013
Guest Rooms 1,623
Kings/Suites/Doubles 358 / 781 / 484

Seasonal Rates:

JanFebMarAprMayJunJulAugSepOctNovDec
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Max Group Size 5000

Fees/Taxes

Resort Fee $20
Room Tax 13
Sales Tax 7.725

Airport Proximity

Reno–Tahoe International Airport
5 min 2 miles (3 km)
Amenities
Business:
  • Business center
  • State of the art technology
  • Free WiFi
  • Free Airport Transportation
  • Free valet parking
  • Dry cleaning/laundry service
  • Concierge services
  • Wedding Services
  • Computer station
  • Facilities for Disabled Guests
Recreation:
  • Two Swimming Pools
  • Spa
  • Fitness Center
  • Sauna
  • Casino
  • Nightclub
  • Video Arcade
  • Choice of 10 restaurants
Nearby:
  • Reno–Sparks Convention Center
  • National Automobile Museum
  • National Bowling Stadium
  • Nevada Museum of Art
  • Sparks Marina Park
  • Truckee River Whitewater Park
  • Virginia City
  • Wilbur D. May Museum & Arboretum
  • 18 Ski Resorts
Dining, Food & Beverage
Onsite Dining: Capacity
Bimini Steakhouse
Steaks And Seafood
230
Biscotti's
Contemporary
350
Biscotti's Cafe
0
Cafe Espresso
0
Cafe Milano
419
Chi
Asian
138
Oceano
Seafood
188
Romanza
Italian
88
Sports Deli
Authentic
0
F&B Averages:
Breakfast Buffet $22
Cont. $12.50
Lunch Buffet $25
Plated $23
Dinner Buffet $40
Plated $38
Coffee Break $9
2-Hour Open Bar N/A
Meeting Space
Largest Meeting Room 62,790 ft²
Indoor Meeting Space 106,000 ft²
Indoor/Outdoor Meeting Space 106,000 ft²
Capacity Chart
Boardroom 210 10 x 21 10 0 0 0 0 14 0 0 0
Capri (Any 2 Sections) 3,360 70 x 48 24 192 360 0 275 56 72 80 0
Capri (Any 3 sections) 5,040 70 x 72 24 336 480 0 400 56 72 80 0
Capri 1 1,680 70 x 24 24 96 180 0 130 56 64 72 0
Capri 2 1,680 70 x 24 24 96 180 0 130 56 64 72 0
Capri 3 1,680 70 x 24 24 96 180 0 130 56 64 72 0
Capri 4 1,680 70 x 24 24 96 180 0 130 56 64 72 0
Capri Ballroom 6,860 70 x 96 24 432 600 36 600 64 92 120 0
Capri Foyer 3,724 38 x 98 24 0 0 0 220 0 0 0 0
Capri Grand Ballroom 10,584 108 x 98 24 512 750 42 800 64 92 120 0
Gold 896 28 x 32 10 32 66 0 50 20 23 26 0
Grand Naples 1-5 7,880 88 x 80 15 450 700 32 600 0 0 0 0
Naples 1 1,400 70 x 20 15 64 150 0 125 56 60 64 0
Naples 1,2,3,4,5 6,440 70 x 80 15 400 560 21 550 0 0 0 0
Naples 2 1,400 70 x 20 15 64 150 0 125 56 60 64 0
Naples 3 1,400 70 x 20 15 64 150 0 125 56 60 64 0
Naples 4 1,400 70 x 20 15 64 150 0 125 56 60 64 0
Naples 5 840 42 x 20 15 48 84 0 75 32 35 38 0
Naples 6 2,160 54 x 40 15 117 240 0 200 40 52 64 0
Naples 6 & 7 4,320 54 x 80 15 300 430 16 400 80 104 128 0
Naples 6a & Naples 7a 1,600 20 x 80 15 88 120 0 130 80 84 88 0
Naples 6b & Naples 7b 2,720 34 x 80 15 160 210 0 240 80 80 96 0
Naples 7 2,160 54 x 40 15 130 240 0 200 40 52 64 0
Naples 7b 2,720 34 x 40 15 80 150 0 110 24 32 40 0
Naples Ballroom 12,200 142 x 80 15 850 1,250 53 980 0 0 0 0
Naples Hallway 1,440 18 x 80 15 0 0 0 60 0 0 0 0
North Grand Napels 5,760 72 x 80 15 360 560 21 480 88 112 136 0
Platinum 1,248 32 x 39 10 40 70 0 75 24 27 30 0
Poolside N/A N/A 0 0 0 0 150 0 0 0 0
Silver 480 32 x 15 10 20 42 0 40 24 19 22 0
Silver & Platinum 1,728 68 x 100 10 68 100 0 125 24 31 38 0
Skyline 1735 3,062 72 x 24 10 70 140 0 125 32 36 44 0
Skyline 1748 3,062 72 x 24 10 70 140 0 125 32 36 44 0
South Grand Naples 6&7 (Grand Naples + A's) 9,480 108 x 80 15 520 820 42 700 0 0 0 0
Tuscany 1 2,118 50 x 46 25 112 200 0 240 0 0 0 0
Tuscany 1-6 13,536 300 x 46 25 736 1,200 90 1,400 0 0 0 0
Tuscany 2 2,325 50 x 46 25 128 200 0 240 0 0 0 0
Tuscany 3 2,325 50 x 46 25 128 200 0 240 0 0 0 0
Tuscany 4 2,350 50 x 47 25 128 200 0 240 0 0 0 0
Tuscany 5 2,342 50 x 46 25 128 200 0 240 0 0 0 0
Tuscany 6 2,136 50 x 46 25 112 200 0 240 0 0 0 0
Tuscany A 4,048 46 x 87 25 256 440 0 700 0 0 0 0
Tuscany A-F 25,611 300 x 87 25 1,536 2,880 160 4,200 0 0 0 0
Tuscany B 4,355 50 x 87 25 256 500 0 700 0 0 0 0
Tuscany Ballroom 62,000 300 x 212 25 3,120 5,400 3,400 7,000 0 0 0 340
Tuscany C 4,355 50 x 87 25 260 500 300 700 0 0 0 0
Tuscany C,D,E 4,355 50 x 87 25 260 500 300 700 0 0 0 90
Tuscany D 4,355 50 x 87 25 260 500 300 700 0 0 0 0
Tuscany E 4,355 50 x 87 25 256 500 0 700 0 0 0 0
Tuscany F 4,143 47 x 87 25 256 440 0 700 0 0 0 0
Valley View 1734 1,508 29 x 24 10 28 70 0 80 24 29 32 0
Valley View 1747 1,508 29 x 24 10 28 70 0 80 24 29 32 0
News
Hotel Secrets for Saving Big by Going Green
Posted October 6, 2014
At the Peppermill in Reno, they’re trend forward on sustainability with their efforts with geothermal heating, LED, Astroturf and more. Here’s what they’re doing.
The capital costs and the environmental impact of operating a large resort hotel almost always coincide. Heating, laundry, lighting, landscaping — they all have an impact on both a resort’s bottom line and the natural environment.

Hotels have the opportunity to save money and save the environment at the same time, but launching conservation project that significantly reduce a hotel’s environmental footprint and operating budget takes strategy, some innovative thinking and a commitment to capitalize conservation efforts.

Here are five ways The Peppermill Resort, Spa, Casino saves millions of dollars each year while conserving water and energy and reducing a resort’s overall environmental footprint.

Geothermal Heating
The Peppermill made a huge bet on geothermal energy in 2011, sinking almost $10 million into a project that would heat the entire 2-million-square-foot resort hotel property, including The Peppermill’s swimming pools and hot tubs.

Today, that bet is paying off big time. The resort’s annual $2.2 million natural gas bills are gone, and the hotel’s boilers sit idle. All the heat is now piped in from a reservoir of 174-degree water more than 4,000 feet beneath The Peppermill’s parking lot.
Not all resort properties are located on top of productive geothermal reservoirs, but many hotels have sustainable heating or energy options available to them. Solar, wind, and hydroelectric power are all worth exploring, especially as heating and energy prices rise.

Astroturf
The Peppermill recently removed over 30,000-square-feet of lawn and replaced it with astroturf, conserving over 5.1 million gallons of water each year, and decreasing fertilizer and pesticide use. The Peppermill, like many resort hotels in the West, is located in a dry and hot summer climate where maintaining landscaping requires large amounts of water and consistent care. The astroturf brings some green to the resort’s common areas, without using large amounts of water. Many of our guests never know that the immaculate lawn they are looking at is actually not alive at all.

Laundry Water Recycling
One of The Peppermill’s wisest conservation investments was the purchase of an $180,000 laundry water recycling system that allows 83 percent of the water used in the resort’s seven-stage washing machine to be reclaimed and re-used. The system paid for itself in seven months, and continues to save the resort an average of $220,000 per year in reduced water bills.

LED Lighting
The Peppermill recently pulled out 406 1,000-watt halide parking lot lights and replaced them with new, energy-efficient LED lighting that uses as much as 90 percent less energy than the old lights. The project was a substantial investment, totaling approximately $315,000. But the energy savings is equally impressive. The Peppermill expects to pay back that capital investment with lower electricity bills in less than two years, after which the resort will continue to reap energy savings for years to come. The LED lighting conversion was financed in part by NV Energy’s Sure Bet Incentive program, which contributed a $92,000 rebate toward the project.

Paperless HR
The Peppermill went virtually paperless in its human resources and administration departments, converting all documents to digital processes. The conversion required an investment in new software systems, but is paying off in a large reduction in paper use and savings in printer paper and office supplies.

Going green is an investment, but hotels can benefit in many ways. Conservation program save money, conserve resources, and often encourage hotel and lodging executives to look at their business in more analytical ways. Paperless systems might be put in place to increase conservation, but they also encourage efficiency. Energy saving programs reduce electricity bills, but also give ownership and management an opportunity to evaluate and analyze business practices.

The Peppermill continues to evaluate all of its operations, seeking new ways to reduce the hotel’s environmental impact and operating costs as new technologies and new opportunities continue to arise.

~ Dean Parker is the Executive Director of The Peppermill Resort, Spa, Casino in Reno, Nevada. The resort is a gold level member of TripAdvisor’s GreenLeaders program.
Peppermill Offers Self Check-in/Check-out Kiosk
Posted April 23, 2012
July 2011 (Reno, NV) –The Peppermill Resort Spa Casino continues its commitment to improving the comfort, convenience and quality of its guest experience by implementing the All in One self service kiosk technology this summer. This technology will allow guests to perform a range of functions quickly and conveniently including check-in and check-out for hotel accommodations and printing of airline boarding passes as well as pre-registered online check-in.

The Intranet driven technology will also layer with SMS to offer such capabilities as guest-preferred text, email or voicemail notifications of room availability with eventual expansion to include smart services such as customized maps and tailored incentives and offers related to resort activities.
A total of 6 easily accessible kiosks will be installed at both the main hotel desk and the Peppermill’s new Tuscany Tower check-in desk. Says Pat Flynn, Director of Sales and Hotel Operations, “Whether our guests are visiting for business or pleasure, we want their experience to exceed expectations from beginning to end. The kiosk technology is a remarkable tool that will assist us in fulfilling that commitment.”

The Peppermill opened in 1971 as a simple coffee shop and lounge. Forty years later, the Peppermill Resort Spa Casino has become a Reno landmark, sprawling more than two million square feet, featuring 1,635 luxurious rooms and suites, two resort pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Cabaret Lounge, 24/7 gaming action, headliner entertainment, as well as the 43,000 square foot Spa & Salon Toscana and fitness center featuring the nation’s only Caldarium with indoor pool, sun deck and Secret Garden.

For more information, please visit the Peppermill online at www.peppermillreno.com.

Contact: Julia Jeffers-Peaua
775-689-7114
jjeffers@peppermillreno.com
Peppermill Resort Spa Casino Earns Prestigious AAA Four Diamond Rating
Posted April 23, 2012
June 21, 2011 (Reno, NV) –The Peppermill Resort Spa Casino in Reno, Nevada has earned the prestigious AAA Four Diamond rating for hospitality industry excellence. The rating, which is assigned by the Automobile Club of America, is awarded to hotels featuring upscale accommodations as well as an extensive array of amenities and a high degree of hospitality, service and attention to detail. “We are extremely honored to be part of an elite group of hotel properties to receive AAA’s Four Diamond status,” said Bill Paganetti, President of Peppermill Inc. “The passion, pride and dedication of our staff has made this achievement possible. This is their shining moment.”

The Peppermill opened in 1971 as a simple coffee shop and lounge. Forty years later, the Peppermill Resort Spa Casino has become a Reno landmark, sprawling more than two million square feet, featuring 1,635 luxurious rooms and suites, two resort pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Cabaret Lounge, 24/7 gaming action, headliner entertainment, as well as the 43,000 square foot Spa & Salon Toscana and fitness center featuring the nation’s only Caldarium with indoor pool, sun deck and Secret Garden.

For several years the Peppermill has been mindful to minimize the impact of operations on the environment while maintaining a premier level of service and experience for guests. Harnessed from a geothermal well on the Peppermill’s property, the Resort uses geothermal energy to heat both space and domestic water for the entire Resort. Paganetti stated, “Our expansions, enhancements and energy conservation efforts have culminated to bring guests a redefined resort experience, one we feel privileged to offer and uphold both today and for years to come.”

“We are honored to share this award with the community and our guests – past, present and future. We are committed to offering an exemplary balance of unparalleled service, luxury and value representative of the AAA Four Diamond rating,” said Paganetti. AAA Four Diamond properties represent just 3.6 percent of the 32,000 AAA/CAA approved and Diamond rated properties. More than 52 million members of AAA rely on the diamond rating to assist them when traveling.

Contact: Julia Jeffers-Peaua
775-689-7114
jjeffers@peppermillreno.com
Peppermill Resort Spa Casino Offers Online Check-In
Posted April 23, 2012
August 23, 2011 (Reno, NV) – The Peppermill Resort Spa Casino is pleased to offer online check-in for our guests. No waiting in line when you arrive; use online check-in and simply pick up your room keys at our Express Check-In Kiosk. Use your computer to conveniently check in up to one day prior to your arrival. It’s that easy!

The Peppermill opened in 1971 as a simple coffee shop and lounge. Forty years later, the Peppermill Resort Spa Casino has become a Reno landmark, sprawling more than two million square feet, featuring 1,635 luxurious rooms and suites, two resort pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Cabaret Lounge, 24/7 gaming action, headliner entertainment, as well as the 43,000 square foot Spa & Salon Toscana and fitness center featuring the nation’s only Caldarium with indoor pool, sun deck and Secret Garden.

For more information, please visit the Peppermill online at www.peppermillreno.com.

Contact: Julia Jeffers-Peaua
775-689-7114
jjeffers@peppermillreno.com
Peppermill Offers Perfect Options for Meetings and Conventions
Posted April 23, 2012
March 2012 (Reno, NV) –With a total of 106,000 square feet of flexible, high-tech meeting space, including 62,000 square feet of clear-span space and capacity for 340 exhibit booths or 3,400 for dinner, Reno’s Peppermill Resort Spa Casino can accommodate events from an exclusive board meeting or private affair for a dozen, to a convention or trade show for thousands – and everything in between.

A quick look at the resort reveals 1,635 luxurious rooms and suites, two pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Cabaret Lounge, 24/7 gaming action, headliner entertainment as well as the 43,000 square foot Spa & Salon Toscana and fitness center featuring the nation’s only Caldarium with indoor pool, sun deck and Secret Garden.

Attention to detail is evident throughout the property. The completion of a $400 million expansion, which included the all-suite Tuscany Tower and Tuscany Events Center, inspired additional capital improvements at the resort. “Our ownership continues to show confidence in the Reno market by reinvesting in capital improvement projects at our property,” stated Bill Hughes, Director of Marketing Operations. “We are constantly striving to provide an exceptional product with great guest service.”

The resort recently completed a $15.8 million redesign of its Peppermill Tower, including a remake of all 395 hotel rooms in the tower as well as meeting spaces and the addition of a spectacular $2.3 million high-tech executive boardroom. “The upgrade of the property did not end with the expansion. The Tuscany development set a bar- our ballrooms and meeting rooms have all been raised to that standard,” said Pat Flynn, Executive Director of Hotel and Sales.

The stunning 17th floor, 4,000-square-foot, 2-story boardroom must be seen to be believed. Custom Walnut inlaid panels line the walls and ceiling. Imported red travertine, Italian marble and leather marry comfort and style. Hand-painted artwork, elegant lighting and luxurious amenities fill the room to create the perfect mix of style and function.

At the board table, meeting attendees will find 26 personalized workstations providing handmade ergonomic leather chairs, writing blotters and integrated one-touch lighting controls. An additional 20 handmade chairs allow a capacity of 46 with a traditional furniture grouping perfect for more casual conversation or an offline conference. Conferences and presentations are broadcast on six 65-inch strategically placed flat screens and accompanied by a state-of-the-art digital sound system with 7.1 surround sound. For convenience, the room’s lighting, window coverings and temperature are all controlled through a remote wireless iPad touch screen. A turn-key business center, elegantly appointed restroom and banquet service station complete the upstairs suite. Down the spiral staircase, you will find yourself in the richly appointed function area, fully integrated with sound and a 65 inch high-definition LCD screen that can connect with the displays upstairs. A full-service banquet station, bar and elegant seating in the round set an elegant stage for cocktail or luncheon receptions and executive dinners.

Flynn believes in providing meeting planners with a personal experience at the property and leads a skilled and dedicated sales team who shares his vision. “We want you to see firsthand all we have to offer,” he said. “Come get to know us through one of our FAM trips, choose a more personal site visit with a member of our expert sales team, or if you’re short on time, take a tour using our Virtual eSite Inspection capability.”

Accommodations at the Peppermill harmonize contemporary amenities and conveniences with plush surroundings designed for comfort. Custom-made, double pillow-top mattresses, 42 inch high-definition LCD TVs and media hubs are featured in the well-appointed rooms. “We provide an outstanding product,” Hughes said. “Our rooms, restaurants, entertainment, meeting space…all are on a par with the very best hotel casinos in Las Vegas.”

In a move to benefit the property and the community, the Peppermill chose to invest nearly $10 million to convert the entire property to geothermal energy, a major project completed in 2010. “We are very mindful of energy conservation and the pressing need to go green,” Hughes said. “With this new geothermal system, we can heat our whole property and all the domestic water sources — from the water in the rooms to the pools and spa — with geothermal energy.” Harnessed from a geothermal well on the Peppermill property, the renewable energy results in a dramatic decrease in the site’s dependence on fossil fuels.

The Peppermill Resort Spa Casino specializes in pairing impeccable service and quality with ideal meeting venues and accommodations. The resort promises a state-of-the-art facility with luxury amenities at a reasonable price. As explained by Flynn, “There is no better value for a group than the Reno market. And in Reno, there is no better value than the Peppermill.”

Contact: Julia Jeffers
775-689-7114
jjeffers@peppermillreno.com
Peppermill Resort Spa Casino Completes $9.7 Million Geothermal Energy Project
Posted April 23, 2012
September 2011 (Reno, NV) – Being part of the unique high desert canvas of Reno-Tahoe has inspired the Peppermill Resort Spa Casino to adopt sweeping green initiatives to dramatically reduce the Resort’s carbon footprint. For several years the Resort has been mindful to minimize the impact of operations on the environment while maintaining a premiere level of service and experience for guests. The Resort has used geothermal energy to heat the domestic hot water for the Tuscany Tower, including the 43,000 square foot Spa Toscana and Fitness Center as well as the two outdoor swimming pools and spas, since the 2007 expansion project. With the culmination of a $9.7 million investment, the entire Resort is now on-line to heat both space and domestic water with geothermal energy.

As the demand to conserve increased, the Peppermill continued to investigate new and innovative ways to save precious resources. Peppermill President, Bill Paganetti, engaged world-renowned geothermal expert, Dr. Jim Combs of Geo Hills Associates LLC of Reno, to consult on the existing historical data and information from earlier projects. Because the Peppermill already had a reinjection well on the property, Dr. Combs recommended a new geothermal well be drilled on the property.

It was a gamble. Drill a well tapping in to the geothermal aquifer, betting on finding water at the correct temperature that could be captured and converted to energy through a closed loop system then returned to the earth via a reinjection well, which would heat the entire Resort’s water and mechanical heat via geothermal energy.

With no guarantees and just a steadfast commitment, the Peppermill successfully hit proverbial pay dirt at over 4,400 feet deep, becoming geothermal energy innovators and making local history with a well of this magnitude. “No one else has a geothermal well of this depth in the city of Reno” said Dean Parker, Executive Facilities Director at the Peppermill. “In order for a well to produce the level of geothermal energy that could accomplish what we set out to do, we had to find water at 170 degrees that can pump 1,500 gallons per minute at 150 psi. With this well, we found that and more.”

The Peppermill is able to harness geothermal energy which now heats 100% of the Resort’s domestic water and mechanical heat throughout the 2.1 Million square foot facility, 24/7, effectively replacing the natural gas boilers that currently heat the facility. This renewable energy will help the Peppermill reduce its dependency on fossil fuels and save the company millions of dollars in natural gas use.

According to Dr. Combs, “The green energy heating addition to the HVAC system at the Peppermill will now make it the only resort in the United States whose heating source is totally provided from geothermal energy produced on the immediate property.”

The Peppermill Resort Spa Casino features 1,635 luxurious rooms and suites, two Tuscan-inspired pools, 9 award-winning restaurants, 16 themed bars and lounges including EDGE nightspot and Terrace Lounge, free nightly entertainment in the Casino Cabaret, 24/7 gaming action, headliner entertainment as well as the 43,000 square foot Spa & Salon Toscana and Fitness Center featuring northern Nevada’s only Caldarium with indoor pool, sun deck and Secret Garden.

Contact: Julia Jeffers
775-689-7114
jjeffers@peppermillreno.com