The Pfister Hotel

The historic Pfister® Hotel, which is owned and managed by Marcus® Hotels & Resorts, in downtown Milwaukee was honored earlier this week with a national ‘Stars of the Industry’ award from American Hotel & Lodging Association (AH&LA) in the category of guest relations for a large property. The awards program recognizes lodging employees and properties that best symbolize the quality service of the industry.

“We are honored to have been recognized with this prestigious award, which is a testament to our dedication to service,” said Joe Kurth, general manager of The Pfister Hotel. “We’re proud of the unique guest programs we’ve incorporated over the past few years, and would like to thank our guests for their ongoing support.”

The award in the guest relations category is given for programs that develop a climate conducive to new or repeat business, create goodwill among guests, or provide special services.

Featuring the largest collection of Victorian-style art of any hotel in the world, The Pfister has a history of commitment to the arts. For more than 25 years, internationally acclaimed pianist Dr. Jeffrey Hollander has been performing at the hotel as its musician-in-residence, and anchors the nightly pianist schedule at the hotel’s signature Lobby Lounge.

The hotel’s guest relations award submission focused on its unique arts programming. For example, The Pfister hosts a successful Artist-in-Residence program, which features a working art studio and gallery that is open to hotel guests and visitors, and a Pfister Narrator program, in which a member of the Milwaukee community is selected to serve as a writer-in-residence for six months, interacting with guests and sharing their unique stories on The Pfister’s blog, blog.thepfisterhotel.com.

“We’ve seen great success with all of our arts programs,” said Kurth. “We’re proud to have expanded upon the established support for music arts, culinary arts and Victorian art, with two new programs supporting the visual arts and art of the written word. The positive feedback we’ve received from guests has been overwhelming.”

For more information on the latest news and updates from Marcus Hotels & Resorts, please visit: http://media.marcushotels.com.

Mason Street Grill, Milwaukee’s quintessential neighborhood restaurant and lounge, announces the addition of several fresh lobster dishes to its spring/summer 2012 menu. Mason Street Grill is owned and managed by Marcus® Hotels & Resorts. Executive Chef Mark Weber, the mastermind behind Mason Street Grill’s mouthwatering cuisine, now adds a selection of lobster appetizers, salads and main courses to get lobster season off to a tasty start.

Chef Weber travels to Maine to directly source fresh, in-season lobster to ensure Mason Street Grill diners get their seafood fix with his delicious lobster dishes. On Fridays and Saturdays, patrons can enjoy Mason Street Grill’s $30 lobster boil, a Wisconsin take on a Northeastern tradition, including a whole Maine lobster, corn on the cob, red potato, clams, mussels and linguiça sausage.

“Mason Street Grill is excited and proud to offer a fresh, rich selection of lobster to the Milwaukee area,” said Executive Chef Mark Weber. “We’ve incorporated flavorful ingredients and sides to perfectly complement the lobster and provide our guests with an unparalleled dining experience.”

Other lobster menu items include:
•Lobster cocktail with cilantro honey lime vinaigrette, avocado and red onion
•Lobster salad with cilantro honey lime vinaigrette, avocado, oranges and fennel
•Broiled whole Maine lobster, crab stuffing, asparagus and red potatoes

Mason Street Grill is kicking off the start of warm weather with their newest menu additions. Stop by to taste Chef Weber’s fresh lobster dishes and sample the other delectable seasonal menu items from Mason Street Grill.

About Mason Street Grill

Located in Downtown Milwaukee, Mason Street Grill is the place where Milwaukee works and plays. Serving lunch, dinner, after work cocktails, appetizers and more, Mason Street Grill is the quintessential neighborhood restaurant for Milwaukee residents and visitors alike. Under Executive Chef Mark Weber, Mason Street Grill’s open kitchen serves creative, regional American cooking that reflects the bounty and steadiness of Wisconsin roots. The wood fired oven and grill are the centerpieces of the menu and help to serve the best Midwestern steaks, chops, seafood and hearth baked breads and flatbreads. Wisconsin’s rich farmlands create a menu that is steeped in traditional elements, yet done with a flair and creativity reflective of Milwaukee’s new urban sensibilities. With a great bar scene, bustling dining room, lounge, elegant private dining and exciting menu, Mason Street Grill is the place to experience wonderful food, service and atmosphere.

Expedia® has named The Pfister Hotel among the top-ranked hotels on this year’s Expedia Insiders’ Select list. The Insiders’ Select list formally recognizes individual hotels worldwide that consistently deliver excellent service, a great overall experience and a notable value. The full list represents only 500 of Expedia’s top-ranked hotels selected from the more than 130,000 properties offered by Expedia®, placing The Pfister among the top one percent.

“Delivering our guests superior service is a top priority at The Pfister, said Joe Kurth, general manager. We are pleased that our efforts have been acknowledged by Expedia travelers and we look forward to extending our high level of service to even more guests.”

The Pfister continuously works to improve upon its guest experience with unique initiatives such as its Artist in Residence program, which features a working artist studio inside the
hotel. Its expansive collection of Victorian art is another distinctive element that helps elevate the guest experience.

The 2011 Expedia Insider’s Select list is compiled based on more than 500,000 annual Guest Reviews collected by Expedia, combined with a value rating and the local market expertise of more than 500 Expedia employees in local markets worldwide, resulting in an easy-to-browse list that provides travelers with a powerful way to find the perfect hotel using the trusted insight of other travelers like them.

The Pfister Hotel has received AAA Four Diamond status for 35 consecutive years and is one of Wisconsin’s six lodging properties that received AAA’s highest Diamond Award ratings for 2011. Additionally, it is one of only 14 hotels in the nation that has received this designation since the inception of the award program in 1977. The Pfister Hotel is located at 424 E. Wisconsin Ave. in downtown Milwaukee. More information and updates on the hotel can also be found on Facebook at www.facebook.com/thePfisterHotel and on Twitter @PfisterHotel.